Last updated: 12 October 2026
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, so refunds are paid out by Paddle.
14-day refund
You can get a full refund within 14 days of your purchase, for any reason, including a change of mind.
How to ask for a refund
- Go to paddle.net, look up your order with the email address you bought with, and request a refund there; or
- email us at enzisoft@gmail.com with the order number from your Paddle receipt, and we will arrange it.
The refund goes back to the payment method you used, including taxes.
What happens after a refund
A refund ends the license of that purchase. Unity no longer offers or installs the releases it covered, and you must stop using them and delete your copies. If the purchase extended an earlier update period, only that extension is removed: releases covered by your other purchases stay yours.
A chargeback has the same effect. If something is wrong with a purchase, please contact us first.
After 14 days
Later requests are decided case by case, for example when a package does not work as described and we cannot fix it. Write to us; we would rather solve the problem. Paddle's refund policy also applies to all orders.
We may decline refund requests that look like abuse, such as buying and refunding the same package repeatedly.
Your statutory rights
This policy does not limit your statutory rights as a consumer, including warranty rights for digital products. See also our Terms and Conditions.